Hi John, Thanks for your opost, we're always ...

2009-09-25T16:52:34.907-04:00

Hi John,

Thanks for your opost, we're always looking for user feedback. Let me try to help you with your concerns.

Problem #1 Classroom account reset:

Classroom accounts were created for students that don't use email for their school work. Teachers can specify the exact user name and the password they would like to use for each student (to make it as simple or as sophisticated as you want).

Because there is no email associated with classroom accounts, PBworks can not confirm or ensure that a student requesting to change their password is who they say the are.

We know that students can and often do lose their passwords. This is why we provide a printed list for you with all the user names and passwords. Part of the list is for your personal reference and part of the list provides username/password cuts outs that you can hand out to your students. This list is automatically emailed to you, so if you student forgets their username/password and loses their printed slip, you can quickly look it up in your inbox.

I'm sure you understand that it's important to protect the private login information of each user, even those without email address. Without having an email confirmation, we can not confirm the identity of each classroom account. Instead we share all login details with you, the teacher, so you can manage this process.

Problem #2 - No Folder Hierarchy:

We understand how important it is to have a hierarchy of information. This is a feature that we have on our roadmap and will be available in the future.

If you have more concerns in the future, our ears are open. You can always email the support team at support@pbworks.com

Best,

Kristine
http://twitter.com/PBKrissy

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Hi John, Thanks for your opost, we're always ...